Delete your account
A Natsumar account is optional and only syncs your favorites. You can delete it at any time, in two ways.
Option 1: In the app (immediate)
- Open Natsumar and tap the account icon (top left of the app’s Home tab).
- Scroll down and tap Delete account.
- Confirm. Your account is deleted straight away and you are signed out.
Option 2: By email
If you no longer have the app installed, write to support@natsumar.com from the email address of your account (or tell us which address it is) with the subject "Delete my Natsumar account". We delete it within 30 days, usually much sooner, and confirm by email.
What is deleted
- Your account (email address, account ID and sign-in link with Apple or Google).
- Your synced favorites.
- Your marketing-email subscription, if you had one: you will not receive any more emails.
What is kept, and for how long
- If you had consented to marketing emails, the record of that consent (date and time, where it was given, the exact wording shown, and its withdrawal) is kept for up to 3 years only as legal proof that it was obtained lawfully, and then deleted. It is never used to contact you.
- If you had accepted them, pseudonymous crash reports (90 days) and analytics (14 months) are not linked to your account and expire automatically. "Pseudonymous" means they carry no name or email, only a device/install ID that lets us group reports without knowing who you are.
Deleting the account does not remove wallpapers you already saved to your photo library, or the favorites stored locally on your device. Uninstall the app to remove those. More details in the Privacy Policy.